Malex – Business Consulting Agency WordPress Theme

Malex

Business Consulting Agency WordPress Theme

  • Drag & Drop page builder and live customizer
  • One click demo & plugins import
  • Included premium plugins ( Save 69$ )

Comments

  • gmf2web

    2022-08-31 12:57

    Hi,

    after installing the new update of Malex I cannot activate the theme. (Error: “Purchase code is invalid.”).

    I cannot open up a ticket, because it states “The support has expired”.

    How can we solve the problem of using a valid purchised license?!

    Best regards
    Max

    • Adveits
      Adveits Staff

      2022-08-31 14:10

      Hello @gmf2web!

      Please extend your support request and contact us via support ticket (https://store.adveits.com/my-account/tickets/). Our team will help you to solve this problem.

      We cannot provide a support after the support time expiration because it breaks Envato policy. More information: https://themeforest.net/page/item_support_policy

      Thank you!

      Best Regards,
      Adveits Team.

    • gmf2web

      2022-08-31 14:33

      Thank you for getting back! How is it possible not using the purchased, legally licensed item after support is expired? I cannot follow your request, since this doesn’t follow along Envato policy!

    • gmf2web

      2022-09-06 20:15

      Hi, I still cannot use the theme anymore after updating, because it states “The support has expired”.

      How can we solve the problem of using a valid purchased license?!

    • Adveits
      Adveits Staff

      2022-09-07 08:26

      Hello @gmf2web!

      Please extend your support request and contact us via support ticket (https://store.adveits.com/my-account/tickets/). Our team will help you to solve this problem.

      Thank you!

      Best Regards,
      Adveits Team.

    • gmf2web

      2022-09-07 09:17

      Hello,

      that’s the problem: I cannot reactivate the active the theme and neither open a ticket since it states “The support has expired”. Why would I need an extended support reactivating the theme while having a license?

  • ocic27

    2022-06-21 14:21

    Hi Adveits:
    I purchased your Malex theme in November 2020 and installed it in Hostinger with WordPress. I haven’t built a website for a long time, so I missed your service period. I plan to start building my website, but find that I can’t log in to the WP background to modify the theme content, and the system prompts the wrong content of the attachment. Please tell me how to effectively solve it? I tried to uninstall ELEMENTOR, and reinstall the latest version, but there is no way to log in to the WP background to make changes. Please give me a step-by-step instruction, or a video to explain, thank you

    • Adveits
      Adveits Staff

      2022-06-21 14:37

      Hello @ocic27!

      Please create a ticket at https://store.adveits.com/my-account/tickets/. Our support team will help you as soon as possible.

      Best Regards,
      Adveits Team.

    • ocic27

      2022-07-01 09:09

      Hi Adveits:

      My purchase code is invalid to installed and active in wordpress, how to solve this problem?

    • ocic27

      2022-07-02 13:20

      I initially purchased your Malex theme and activated it for the construction of website A. The entire website needs to be redone due to some bug in the middle stage. I deleted all the information of website A directly in the HOSTINGER settings, and then re-added website A. What should I do can the Malex theme purchased before be reused on this site A? Since I found its purchase code is invalid now

    • Adveits
      Adveits Staff

      2022-07-03 09:33

      Hello @ocic27!

      Please create a ticket at https://store.adveits.com/my-account/tickets/. Our support team will help you as soon as possible.

      Best Regards, Adveits Team.

    • ocic27

      2022-07-04 13:58

      Very strange, I can not submit my ticket on your link above

    • ocic27

      2022-07-04 13:59

      Could you sent me a private email?

    • ocic27

      2022-07-04 14:00

      It’s urgent for your help now.

    • ocic27

      2022-07-04 14:03

      I can’t use your product for long time, why I can’t request refund my money?

    • ocic27

      2022-07-07 08:10

      I initially purchased your Malex theme and activated it for the construction of website A. The entire website needs to be redone due to some bug in the middle stage. I deleted all the information of website A directly in the HOSTINGER settings, I didn’t de-register license from the website A before I delete the website information from hostinger, then I added the website A again on Hostinger, so what should I do to reuse the license again on this same website A?

Malex – Business Consulting Agency WordPress Theme